Shipping policy
Shipping Policy
At Vellor, we aim to get your order to you as quickly and safely as possible.
Processing Time: Orders are typically processed within 1-3 business days after payment confirmation.
Delivery Times: Within the United Kingdom, delivery generally takes 3-7 business days depending on your location and the shipping method selected at checkout.
Shipping Costs: Shipping costs are calculated at checkout based on your order weight, delivery address and chosen shipping method.
International Shipping: We may offer shipping to select international destinations. Delivery times and costs will vary by location.
Order Tracking: Once your order has shipped, you will receive a confirmation email with tracking information where available.
Delays: While we do our best to meet estimated delivery times, occasional delays may occur due to circumstances beyond our control, such as customs processing or courier disruptions.
Contact: For any questions about shipping, please contact our customer service team.